As the age requirement is 21+, you may be asked to present ID at Will Call before receiving a wrist band for Halloweekend or the Witch's Ball event on Saturday night.

Contact Us to request a full or partial refund within 72 hours of the event. Cancellation on a single ticket within a group order is also possible. Returns on eligible orders will be issued to the card used for purchase. To transfer your ticket to another ticket-holder, please provide that guest's First and Last name, as well as their contact information. Our team will send them the forwarded ticket via e-mail.

To see our Release Forms and Media Consent policies, please contact us.